At one time, the civilized response to certain frustrating situations was to send a strongly worded letter to the responsible authority, and to disseminate the news of your dissatisfaction to your friends and colleagues.
Among those without literary inclination, the accepted wisdom was, Don't Get Mad. Get Even.
Then teh Interweb was discovered and people had new ways to communicate their displeasure and to solicit tribal support: Don't Get Mad, Mention it on UseNet.
Next we moved to Interweb 2.0, and the understanding became: Don't Get Mad, Blog It.
In the latest development, the shibboleth is: Don't Get Mad, Take it Viral.
Meanwhile, On the Other Side of the Rotunda
4 hours ago